Guest Services Officer - Lavoro con il Cinese
- 7 giorni fa
- Tempo di lettura: 2 min
DISCLAIMER: il 90% delle offerte di lavoro con il Cinese, consiste in acquistare dalla Cina o vendere in Cina. Se non hai esperienza, comincia dal nostro corso Mediatore Commerciale per avere possibilità di assunzione. Clicca qui.
Se vuoi studiare in Cina offriamo corsi e borse di Studio, dal Semestre di Lingua fino al corso di laurea, master e dottorato.
Descrizione offerta lavorativa:
The Guest Services Officer must be Friendly, Passionate, and Committed. Actively listens and extends assistance to resolve guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. The Guest Services Officer must possess outstanding hospitality, focused customer service, strong communication, organizational skills and effective decision-making abilities.
QUALIFICATIONS
Must be Italian speaking, minimum hiring and physical requirements to perform the job.
Hiring Requirements:
Minimum one-year experience in a customer contact position within the hotel field or related industry.
Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.
Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.
Ability to operate basic office equipment, including telephones, computers and copy machines.
Completion of high school or basic education equivalency preferred.
Must be willing to work onboard for 5-6 months.
Language Requirements:
Required to speak English and Italian clearly and distinctly.
Aptitude to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers.
Ability to speak additional languages such as Spanish, French, German, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish is essential.
Other Information
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