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UK Job Offer - Mandarin Chinese speaking IT Support Engineer

Location: Birmingham Job status: 1-year fixed term (potential to extend the contract) About The Role: Primarily this role will be to assist with the Roll out of Windows10 Devices but you will be needed to assist with any Business as Usual issues with Windows Servers/Clients. Also provide additional support for any other IT Projects.

To be successful in this role our client has said it is essential that candidates:

  • are okay to work in Birmingham

  • have good IT/1st, 2nd & 3rd line technical support experience

  • are fluent in Mandarin Chinese

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

What You'll be Doing Each Day:

  • Provide 1st, 2nd & 3rd line technical support to the business

  • Support IT Server & Network infrastructure

  • Create new users in AD, create mailboxes in Exchange, add to security groups etc

  • Responsible for the build/ imaging of Windows 10 Laptops/Desktops

  • Communicate and coordinate with headquarters IT department on IT projects implementation when needed

  • Creating and maintaining technical documentation

  • Support the IT infrastructure, networks and office systems

  • Fulfil all the IT support requirements at the absence of the IT Systems Engineer.

  • Other IT relevant tasks assigned.

The Skills You'll Need to Succeed:

  • Bilingual in English and Mandarin

  • Working experience in a similar role

  • Knowledge of Windows Servers & Exchange

  • Experience of working with SCCM desirable

  • Experience of Windows 10 Group Policies desirable

  • Ability to prioritise and work to changing deadlines

  • Effective communication and relationship building skills

  • Experience of managing projects from conception to completion

  • Working knowledge of Microsoft systems

  • Knowledge and understanding of CAD simulation software desirable

Desirable Qualifications:

  • MCSA

  • MCSE

  • CCNA

  • Certificate or Diploma in computer science and/or a related IT subject

Start date: ASAP


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