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USA Job Offer – Senior Center Assistant

During the current health crisis, the majority of job interviews will be held by video or audio conference. In person recruitment and selection processes will be conducted in accordance with recommended safety guidelines (masks, social distancing, and disinfecting between candidates).

Please be aware that you may be required to undergo screening for symptoms of COVID-19 which may include answering questions regarding symptoms or having your body temperature read as part of this job. You may also be required to wear a face covering or use other personal protective equipment (PPE) related to the COVID-19 pandemic.

The Senior Center Assistant assists in managing the daily operations of City of Phoenix senior centers. The primary role of the Senior Center Assistant is to develop and implement a variety of social and recreational programs and activities for seniors and/or disabled adults. Additional duties include, but are not limited to, assisting with meals and supplemental food programs; training and supervising center volunteers; handling cash and daily deposits; preparing reports; providing positive customer service with internal and external customers, and ensuring that all city, county, state, and federal regulations are adhered to. Responsibilities require considerable contact with members of senior, disabled, minority, and poverty groups.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.


$15.31 (minimum) - $21.23 (maximum) hourly / $31,845 - $44,158 annually.

Candidates may be hired above the minimum depending upon qualifications.

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 11.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. For more details, visit: Unit 3 Benefits


  • Two years of experience working with the public in the direct provision of social services, supplemented by some college coursework in social work, sociology, or a related field.

  • Working irregular hours, second and/or third shifts, weekends, holidays, and evenings may be required.

  • Moving objects weighing up to 20 pounds may be required.

  • The City job description can be found here.

  • This position must meet fingerprint clearance card background check requirements appropriate to employees of the Human Services Department.

  • An equivalent combination of related experience and education may be considered.

  • Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

PREFERRED QUALIFICATIONS – The minimum qualifications listed above, plus:

  • Two years of professional experience working with older adults and/or disabled individuals in the direct provision of social services.

  • Experience in effectively communicating with the public in person and in writing.

  • Experience supervising volunteers.

  • Strong computer skills including proficiency using Microsoft Office functions in Word, Excel, and PowerPoint.

  • Cash handling skills.

  • Experience providing quality customer service to internal and external customers.

  • Ability to communicate in Chinese or Spanish is desirable.

  • Food handling experience and/or a current Maricopa County Food Service Worker card is desirable.

  • Employees in this class who are skilled in a second language may be called upon to utilize that skill in the routine performance of their duties.


Recruitment closes February 22, 2021. All materials must be received by 11:59 p.m. on this date.


Apply online by completing the required information and attaching, as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.


  • For other important information related to employment with the City of Phoenix, please click here.

  • Link to All City of Phoenix Employment Opportunities

  • If you need assistance applying for this job, please contact our HR Connection Center at 602-495-5700.


Senior Center Assistant, JC: 07400, ID# 38412, 2/7/21, 6 mos., dd, Benefits: 03

City of Phoenix employees commit to Work Smart, Spend Wisely, Be Kind.

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.



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